Last updated: November 20, 2026

1. Introduction

Welcome to HotelsSantorini.gr. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website and tell you about your privacy rights and how the law protects you.

HotelsSantorini.gr is a directory of accommodations in Santorini, Greece. We provide hotel listings and information to help travelers plan their stay on the island. Hotels pay us to be listed on our directory, and we do not receive commissions from bookings made through our site. We provide inquiry forms that connect directly to the hotels' email addresses or affiliate links to platforms like Booking.com.

2. The Data We Collect

We may collect, use, store and transfer different kinds of personal data about you which we have grouped as follows:

• Identity Data: includes first name, last name.
• Contact Data: includes email address and telephone numbers.
• Technical Data: includes internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
• Usage Data: includes information about how you use our website.
• Marketing and Communications Data: includes your preferences in receiving marketing from us.

3. How We Use Your Data

We use your data for the following purposes:

• To respond to inquiries you submit through our contact forms
• To forward your accommodation inquiries to the relevant hotels
• To provide you with information about Santorini and its accommodations
• To improve our website and services through analytics
• To power our AI travel assistant (Touristas AI) that helps you plan your Santorini trip
• To send newsletters if you have subscribed
• To comply with legal obligations

AI-Powered Features

Our website uses Lovable AI to provide personalized travel recommendations through our Touristas AI assistant. When you interact with our AI chat:

• Your questions and preferences are processed to provide relevant Santorini travel recommendations
• Conversations are analyzed to improve response quality
• No personal data from AI interactions is shared with third parties beyond our AI service provider
• You can opt out of AI features by not using the chat assistant

4. Third-Party Links

Our website may include links to third-party websites, including hotel websites and booking platforms like Booking.com. Clicking on those links may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy policy of every website you visit.

5. Cookies

We use cookies to distinguish you from other users of our website, to provide you with a good experience when you browse our website, and to improve our site. Please see our Cookie Policy for more information about the cookies we use.

6. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know.

7. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. Inquiry data is typically retained for up to 2 years.

8. Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to:

• Request access to your personal data
• Request correction of your personal data
• Request erasure of your personal data
• Object to processing of your personal data
• Request restriction of processing your personal data
• Request transfer of your personal data
• Right to withdraw consent

9. Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us at:
Email: hello@hotelssantorini.gr

10. GDPR Compliance

Under the General Data Protection Regulation (GDPR), you have the following rights:

• Right to Access: Request copies of your personal data
• Right to Rectification: Request correction of inaccurate data
• Right to Erasure: Request deletion of your personal data
• Right to Restrict Processing: Request limitation of processing
• Right to Data Portability: Receive your data in a structured format
• Right to Object: Object to processing of your data
• Rights Related to Automated Decision Making: Not be subject to automated decisions

To exercise any of these rights, please contact us at hello@hotelssantorini.gr. We will respond within 30 days.